Contact

Merchant Support

For any merchant support queries (including product, technical or integration support) please call the Black Horse FlexPay help desk on 0330 818 2347.

You can also email us at [email protected]

We may ask you for your Support PIN in order to talk to you about your Merchant account.

Opening hours

• Monday to Friday: 8:00am-8:00pm
• Saturday: 9:00am-6:00pm
• Sunday: 10:00am-5:00pm

Consumer support

If you're a consumer with a Black Horse FlexPay account who has found this page and requires support, please call the account support team on 0345 268 0831.

• Monday to Sunday: 8:00am-8:00pm